Privacy Policy
Introduction
At ABC Motorfactors (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://www.abcmotorfactors.com or contact us using our services.
Please read this policy carefully to understand how we handle your personal data.
Information We Collect
We may collect and process the following information:
Personal Information
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Name
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Email address
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Phone number
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Address (where provided)
Technical Information
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IP address
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Browser type and version
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Time zone setting
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Operating system and platform
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Information about the device used to access our website
Usage Information
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Pages visited and interactions with our website
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How you use our services and content
Communication Information
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Details provided when you contact us by form, email, or phone
How We Use Your Information
We use your information for the following purposes:
To Provide and Manage Our Services
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Respond to enquiries and requests
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Provide customer support
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Process orders or service requests where applicable
To Improve Our Website
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Understand how visitors use our website
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Improve functionality, content, and user experience
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Diagnose technical issues
To Communicate With You
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Reply to messages or enquiries you send us
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Contact you regarding services you have asked about
For Legal and Security Purposes
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Comply with legal and regulatory obligations
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Protect our business, website, and users
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Prevent fraud or misuse of our services
We do not sell your personal data to third parties.
Lawful Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process personal data on one or more of the following lawful bases:
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Your consent
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Performance of a contract or service
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Compliance with a legal obligation
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Our legitimate business interests
Sharing Your Information
We may share your personal data only where necessary:
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With service providers who help us operate our website or services (such as hosting or analytics providers), and only where appropriate safeguards are in place
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For legal reasons, where disclosure is required by law or to protect our legal rights
Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. While we take security seriously, no method of transmission over the internet is completely secure.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.
Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict processing of your data
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Object to processing based on legitimate interests
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Request transfer of your data where applicable
To exercise any of these rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We recommend checking this policy periodically for updates.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: joshuan@abcmotorfactors.com
Address: Unit 4, Thomas Industrial Units, Lower Monk Street, Abergavenny, NP7 5LU